My Reports Help

Route Reports:


Route Reports
General information

My Reports personalizes your experience by letting you see traffic reports that are relevant to the highways you travel most often. You donít need an account to get startedó just create a route by clicking at your origin and destination on the map, or by entering addresses or city names in the A and B boxes by the map. Then, click "View Current Reports". If you want to save a particular route for future use, then you will have to sign up for an account. Itís quick and easy.
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Creating a route

Start creating your personalized route by entering an origin and destination into the boxes labeled A and B. These can be street addresses, cities, or landmark names. Or, you can right-click the map at your starting and ending locations. The quickest route between your two points will be calculated automatically and drawn with a blue line on the map. Colored pins labeled A and B will mark the origin and destination points.

To adjust the origin or destination, type a new address, city, or landmark name into the A or B box, or click and drag the colored pins on the map. The route will change accordingly. If you do not like the route that appears, you can change it by right-clicking on the map to add an intermediate point between A and B. The intermediate point will appear as a small yellow circle that you can move across the map by clicking and dragging. You can delete the point by right-clicking it a second time. Your route will be re-calculated each time the origin, destination, or intermediate location is changed. You can reverse your origin and destination by clicking the double arrow button next to the boxes labeled A and B.
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Viewing route reports

After you have created a route, click the "View Current Reports" button below the A and B boxes. This will bring up a list of road reports that are currently affecting state highways along your route according to the latest information we have in our systems. Click on any report in the list to view it on the map to the right. Reports are available only for state and Interstate highways in Iowa.
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Getting driving directions

After you have created a route, click the + (plus) symbol next to "Driving Directions" to view step-by-step driving directions for that route. Driving directions can be minimized at any time by clicking the - (minus) symbol, and expanded again by clicking the + symbol.
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Saving a route

To save a route, you will need to create an account and log in. After youíre logged in to your account, a link that says "Save this route" will appear beneath each new route you create. Follow this link to give the route a name (e.g. "Home to Airport") and save it for future reference. Up to 20 different routes can be saved to your account.
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Managing your routes

To view and modify saved routes, you will need to create an account and log in. When you log in to My Reports, the first thing you will see is a list of your saved routes. When you move your mouse over a route name, the origin and destination points will appear on the map using blue dots connected by a blue arrow. Click on any route name to view traffic reports and driving directions for that route. To edit a route, click the "Edit" link to the right of the route name.

To delete a route, click the "Delete" link. To return to your list of routes at any time, click the "View your reports" link at the upper right corner of the page, select the My Reports tab, or click the "View your first nameís Routes" link at the bottom of a route search or saved route report page.
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Printing route information

You can print the current list of reports and/or driving directions for any route by clicking the "Print" button located beneath the road reports list for that route. A printer-friendly window will open up containing a list of current traffic reports affecting that route. If you have opened the driving directions for that route, they will also be included in the print view. Check the box next to "Include large map" to print a map of your route along with the reports and driving directions. Press the "Print" button to print your selections.
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You can create a personal My Reports account to save routes for easy future access.
Creating an account

If you do not have a My Reports account, click the "Start here" link in the upper right corner of the screen. The sign-up page will ask for your first name, last name, email address, and password. The email address you enter will be used to confirm your account, and to log into your account in the future. Check the box next to "Sign me in automatically on this computer" if you want My Reports to remember your account information the next time you visit the site. Press the "Create My Reports account" button to submit your information. We will send a message to the email address you provided, asking you to read and accept the My Reports Terms of use. Click the "Accept" link to activate your account. You must activate your account within 24 hours or it will be deleted.
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Logging into your account

If you already have an account with My Reports and are not signed in to the web site automatically, click the "Sign in" link in the upper right corner of the screen. Enter your email address and password into the boxes provided. After signing in, you will automatically be taken to your list of saved routes.
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Changing account settings

You can change your account settings at any time. To open the Account Settings page, click the "Change my password or account settings" link at the bottom of your Routes List. The Account Settings page will let you change your first and last name, email address, or password. You can change your name and/or email address by typing into the appropriate text boxes, then entering your current password and clicking the "Save" button. To change your password, click the "Change my password" link. A new window will open, asking you to enter your current and new passwords. Click "Save" to finalize your changes.
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Password recovery

If you forget your password, click the "Forgot your password?" link on the Sign In window or Account Settings window. We will email you a temporary password. After logging in with this temporary password, you can change your password to something easier for you to remember. See the previous section, "Changing account settings", Account Settings for more information about changing your password.
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Deleting your account

You can delete your account from the Account Settings window by clicking the "Delete my account" link. Press "OK" in the confirmation window, and your account will be deleted.
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Iowa's direct messaging feature now allows users with a My Reports account to sign up to receive text messages and/or emails alerting them to incidents and delays along their saved routes.
Signing up for alerts

To sign up for alerts, log in to your My Reports account. From the "My Reports" tab, click the blue "Want to get alerts for your route?" banner. If you want to set up email alerts, just select the types of alerts you'd like to receive, accept the Terms Of Use and click "Save" - your email address is already on file from your My Reports account. If you'd like to receive text alerts, select the "Yes" button, and then enter your cell phone number and service carrier. To verify your cell phone number and start receiving alerts, click the blue "Verify Now" text. You'll immediately get a text message with a 4 digit code, which you should enter as directed in the verification box. As soon as your phone number is verified, you're all set to start receiving alerts - just select the types of alerts you'd like to receive, as above, accept the Terms Of Use and hit "Save."
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Scheduling alerts

To schedule an alert, click the gray bell to the left of the name of the route you'd like to set an alert for. Select the days of the week and time of day you'd like to get alerts for, then select either: email alerts, text alerts, or both, and hit "Save." Once alerts are active for your saved route, the bell next to the route name will turn yellow, and you'll begin receiving your reports automatically. You can disable alerts for a route at any time by clicking a yellow bell and turning it gray.
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* Learn more about creating routes and My Reports accounts on the My Reports help page, which is also accessible by clicking the "Need Help?" link at the bottom of every My Reports page.